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ما هو وكيل الذكاء الاصطناعي

وكيل الذكاء الاصطناعي هو نظام برمجي يستخدم نموذج لغة كبير (LLM) باعتباره جوهر المنطق الخاص به. فهو يحافظ على السياق، ويخطط، ويقرر، ثم ينفذ خطوة بخطوة حتى تنتهي المهمة - دون موافقة بشرية على كل خطوة صغيرة.

You can give an agent a long-running or standing goal (for example inbox monitoring or daily competitor pricing). It can return to that goal on a schedule, when an event fires, or in the background—within your policies and access controls.

الحلقة الأساسية: التكيف، وليس النص المجمد

Under the hood is a repeating observe → reason → act loop. That makes behavior more flexible than a hard-coded playbook: after each step the agent reassesses the situation.

العمل المستمر – وكيف يختلف عن الدردشة

A chat session answers a prompt and stops. An agent can run like a digital teammate on a 24/7 cadence—when you configure launch policy, guardrails, and limits that way.

• Autonomy. With an instruction such as “watch competitor prices and refresh the sheet,” it decides when to kick off each cycle.
• Loops. It can keep checking a condition indefinitely—new Slack or Telegram messages, CI status, FX rates.
• Tools. Real integrations: CRM, databases, HTTP APIs, email—not only text inside a chat window.
• Failures. If a dependency is down, it doesn’t have to halt: retry, take a fallback path, or escalate to a person—per your rules.

أمثلة على سير عمل الوكيل المتكرر

• DevOps. Watches the repo: new release → tests → dependency checks → safe deploy on a green build.
• Marketing. Pulls competitor prices daily, normalizes fields, updates a spreadsheet or BI dashboard.
• Support. Triage inbound tickets in CRM, pulls customer history, drafts a suggested reply.
• Personal assistant. Each morning reviews calendar and email, surfaces deadlines, helps book meeting rooms.